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Terms Of Service (TOS)

Thank you for taking your time to read our Terms Of Service. These conditions are placed, to save face of Synera and safety for our users. Last Updated: 15/06/2025

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1. Introduction

Welcome to Synera (“we,” “us,” “our”). By accessing or using our services, you agree to comply with these Terms of Service (TOS) and our Privacy Policy. If you do not agree, you must not use our services. Synera operates in accordance with:
  • UK Laws, including the Data Protection Act 2018, UK GDPR, Consumer Rights Act 2015, Computer Misuse Act 1990, and Online Safety Act 2023.
  • Discord’s Terms of Service (View Here).
  • Roblox’s Terms of Service (View Here).
We reserve the right to update this agreement at any time without prior notice. Continued use of Synera constitutes acceptance of any revised terms.

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2. Eligibility & Compliance

By using Synera, you affirm that:
  • You are at least 13 years old (Discord & Roblox age requirement).
  • If under 18 years old, you have obtained parental/guardian consent. Mainly, regarding the payments.
  • You are not banned from using Discord or Roblox.
  • You will not violate any applicable UK laws, Discord/Roblox TOS, or privacy rights.
  • You are not using Synera for illegal, malicious, or fraudulent purposes.
If you are found in violation, we reserve the right to terminate your access immediately.

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3. Acceptable Use Policy

🚫 Prohibited Activities You may not use Synera to:
  • Violate Discord’s or Roblox’s TOS.
  • Engage in hacking, exploiting, cheating, or automation in Roblox games.
  • Distribute malware, viruses, or unauthorized software.
  • Engage in scams, fraud, phishing, or impersonation.
  • Harass, bully, or threaten other users.
  • Evade bans or restrictions imposed by Discord or Roblox.
  • Violate data privacy laws (e.g., collecting user data without consent).
We reserve the right to suspend or permanently ban any user violating these terms.

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4. Staff Discretion & Revocation of Access

In accordance with UK Privacy Laws, including the Data Protection Act 2018, Synera staff and ownership retain the right to revoke access at their sole discretion. 🔹 Grounds for Revocation The Ownership Team is authorized to revoke any permissions if:
  • A user engages in conduct that makes staff members uncomfortable, even if it does not explicitly violate other terms.
  • A user creates a hostile, toxic, or disruptive environment within the service.
  • A user is suspected of malicious intent, harassment, or targeted behavior against staff or other users.
  • A user is misusing Synera in a way that is detrimental to the community.
🔹 Proof & Justification
  • Proof will be documented and stored in accordance with UK Privacy Laws.
  • Affected users may request a review, but final decisions rest with ownership.
  • Users are not entitled to refunds if their access is revoked under this clause.
This ensures a safe, respectful, and legally compliant environment for all members.

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5. Privacy & Data Protection (UK GDPR Compliance)

We take privacy seriously and comply with:
  • UK GDPR (General Data Protection Regulation)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)
📌 What Data We Collect
  • User Information: Discord ID, Roblox ID, Username & Roblox COOKIE
  • Service-Related Data: Commands used, timestamps, interactions
  • Payment Data: If applicable, handled securely through third-party processors (we do not store payment details)
🔐 How We Use Your Data
  • To provide and improve Synera
  • To maintain security and prevent abuse
  • To comply with legal requirements (e.g., fraud prevention)
🚀 Data Security Measures
  • We use industry-standard encryption and secure storage
  • Data is not shared with third parties except when legally required
🗑️ Your Rights (UK GDPR)
  • Access: Request a copy of your stored data
  • Correction: Update incorrect information
  • Erasure: Request data deletion
  • Objection: Restrict certain types of processing
To exercise these rights, contact [Insert Contact Email].

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6. Purchases, Refunds & Consumer Rights

Synera follows UK consumer protection laws, including the Consumer Rights Act 2015. 💰 Payments
  • Payments are final and non-refundable, except in cases where we fail to provide the service.
  • Chargebacks will result in a permanent ban and legal action if fraudulent.
  • All purchases comply with UK digital goods laws.
📌 Refund Policy We only offer refunds if:
  • The service was not delivered due to our fault
  • Required under UK consumer law
Refund requests must be made within 7 days of purchase.

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7. Limitation of Liability

Synera is provided “as is” without warranties of any kind. We are not liable for:
  • Any bans, suspensions, or restrictions imposed by Discord, Roblox, or third parties
  • Loss of accounts, virtual items, or game progress
  • Unauthorized access to your Discord or Roblox accounts
  • Downtime, technical failures, or force majeure events
Our maximum liability is limited to the amount you have paid for our services (if applicable).

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8. Account Termination & Enforcement

We reserve the right to suspend or permanently ban users who:
  • Violate these TOS
  • Attempt to exploit, manipulate, or disrupt Synera
  • Use Synera for unauthorized, illegal, or malicious purposes
We do not issue refunds for terminations due to TOS violations.

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9. Intellectual Property

All content, code, and services provided by Synera are intellectual property protected under UK copyright law.
  • You may not copy, distribute, resell, or modify any part of our service without explicit permission.
  • Unauthorized use will result in legal action.

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10. Changes to Terms

We reserve the right to modify this TOS at any time.
  • Changes take effect immediately upon posting.
  • Continued use of Synera means you accept the latest version.
  • We encourage users to review these terms regularly.
Synera operates under UK law.
  • Any legal disputes will be handled in UK courts.
  • If any part of this agreement is found unenforceable, the rest remains in effect.
  • If you disagree with these terms, you must stop using Synera.

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12. Contact Information

For support contact: 📧 [email protected]** - General Support** 📧 [email protected]** - Ownership Support**